FAQ
Who is Imythra?
Imythra is a clothing and creative brand built around the idea of becoming a better version of yourself. Each piece is designed with intention, representing growth, resilience, and self-improvement.
Are Imythra products preorder?
Yes. Some products are available through preorder.
Preorder items typically require approximately 4–6 weeks from the order date for production and fulfillment. Please note that timelines may vary due to manufacturing, quality checks, shipping, or circumstances outside of our control.
Do you ship worldwide?
Yes, we offer worldwide shipping.
Shipping rates will be calculated during checkout based on your location.
Do you offer free shipping?
Yes. Customers in West Malaysia receive free shipping for orders above RM200.
How do I choose my size?
Please refer to the size chart provided on each product page before purchasing.
We recommend checking your measurements carefully, as customers are responsible for selecting the correct size.
Do you accept returns or exchanges?
All sales are final.
We do not offer refunds or exchanges for change of mind, incorrect sizing, or personal preference.
If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order and our team will review the issue.
How can I track my order?
Once your order has been shipped, tracking information will be provided when available.
What payment methods do you accept?
We accept payments through:
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Visa
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Stripe
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PayPal
How should I care for my Imythra pieces?
To maintain the quality of your garment:
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Machine wash cold
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Gentle cycle
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Wash inside out
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Do not bleach
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Avoid tumble drying
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Hang dry when possible
How can I contact Imythra?
For any questions or support, please contact us:
Email:
team@imythra.com